• FAQ

  How do I get the Eye Tracking Calibration tool to work properly? Before you record videos in Big Interview, the system will prompt you to look at four corners of your screen using the Eye Tracking Calibration tool. If you encounter difficulties when using this tool, we recommend brightening the amount of light on your face, keeping your camera near eye level, or temporarily removing any eyewear. How do I disable Eye Tracking? If you are unable to calibrate eye tracking or you arFeatured

• Camera & Mic Set Up

  We recommend that you use an updated version of either Google Chrome or Firefox. When you visit our mock interview practice area in Google Chrome and Firefox, you will likely be prompted in your browser to permit Big Interview to access your webcam and microphone. That alert may look something like this: Click "Allow" and your webcam should start up. If it doesn't visit the supPopular

• Advanced Webcam Troubleshooting

  There are a couple of reasons why your webcam may not be working. Here are a few of the possible problems and steps to resolve the issue.  Problem: Webcam Not Working on Windows 10 with Any Application There are a variety of reasons why your camera may not be working with any of your applications. Here are a few steps to follow or eliminate as you troubleshoot the problem. Solution 1: Multiple Applications Requesting Camera Access Simultaneously As a first step, please make sure youSome readers

• System Requirements

  Big Interview is a cloud-based service that runs primarily on HTML5 in a Web browser. We support the following Browsers and Operating Systems: WEB BROWSERS Latest version of Google Chrome (Although other browsers are supported, we highly recommend using updated versions of Google Chrome or Firefox for the best experience possible.) Latest version of Mozilla Firefox Latest version of Microsoft Edge OPERATING SYSTEMS On the OS-side, we support users running a minimum of WindowsSome readers

• My Account

  Your Account page allows setting information about your profile, time zone, password and avatar. You can manage your Billing, and setup a web cam and microphone. Under "About You" tab you can fill out personal information about your job search! Let's look at these each one by one. Profile Enter your First and Last name, Email and Time zone. This is also where you'll go if you ever need to change your password. (https://storage.crisp.chat/users/helpdesk/website/d96a1ff9d4ca5000/screenFew readers

• Cancelling your Account

  PLEASE NOTE: the information below relates to consumer accounts only (and not school, library or government-related user accounts) Cancelling your Big Interview account is a simple process. Once you cancel your account, you'll be automatically removed from our system and prevented from any future charges. We'll be sorry to see you go, but understand that there's plenty of reasons for leaving — hopefully it's because you've just landed your dream job! First, login to your Big InterFew readers

• The Big Interview Mobile App

  From interacting with the curriculum to recording mock interviews, our mobile app helps reach users anywhere, at any time. You can download the app for free here or search for "Big Interview" in the App Store (for iPhone) or from Google Play (Android). *Once you have the app downloaded on your phone, you will need to create an account. You must create your account using the online version. You can then sign into your app with those credentials.  The app is very strFew readers