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Articles on:General Support
General usage information from technical setup to account help.

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  • FAQ
    Can I use Big Interview to get reviewed by friends, family, and mentors? Yes, you have the option to utilize Big Interview to seek feedback from friends, family, and mentors. You can share individual video recordings or a series of videos that you have prepared for an assignment with them. From "My Videos" click on the "Share" button and enter email addresses of people you wish to review your videos. Each person you invite will receive an email invitation from Big Interview, prompting theFeatured
  • Camera & Mic Setup
    Confirm Your System Requirements & Browser Compatibility Before using Big Interview, it’s best to ensure your setup meets the following: Use one of the latest versions of a supported desktop browserPopular
  • Advanced Webcam Troubleshooting
    There are a couple of reasons why your webcam may not be working. Here are a few of the possible problems and steps to resolve the issue.  Problem: Webcam Not Working on Windows 10 with Any Application There are a variety of reasons why your camera may not be working with any of your applications. Here are a few steps to follow or eliminate as you troubleshoot the problem. Solution 1: Multiple Applications Requesting Camera Access Simultaneously As a first step, please make sure youPopular
  • System Requirements
    Quick Checklist Browser: Google Chrome (preferred) or Mozilla Firefox (latest version) Do not use Safari — it is not compatible with Big Interview Operating System: Windows 10 or later macOS 10.15 or later Linux (Ubuntu 18.04 or later) Internet Speed: Minimum 3 Mbps download/upload Recommended 10 Mbps or higher Hardware: Webcam (720p or higher) MicrophonePopular
  • My Account
    Your Account page allows setting information about your profile, time zone, password and profile image. For consumer accounts, you can also manage your billing here. Profile Enter your First and Last name, Email and Time zone. This is also where you'll go if you ever need to change your password. (https://storage.crisSome readers
  • Canceling your Account
    PLEASE NOTE: the information below relates to consumer accounts only (and not school, library or government-related user accounts) Canceling your Big Interview account is a simple process. Once you cancel your account, you'll be automatically removed from our system and prevented from any future charges. We'll be sorry to see you go, but understand that there's plenty of reasons for leaving — hopefully it's because you've just landed your dream job! First, login to your Big IntervSome readers
  • The Big Interview Mobile App
    Big Interview Mobile App Guide The Big Interview mobile app allows you to access powerful career preparation tools on the go. Here's everything you need to know about using the app. Key Features With the Big Interview mobile app, you can: Watch video lessons for career advice and tips. Practice interview questions and record responses directly on your phone. Track your progress and access saved interviews and resourceSome readers
  • I Can’t Find My Industry
    Try These Options: Search Using Related Terms Use the search bar and filters to try both industry and role titles. Examples: “Healthcare” and “Nurse” “Finance” and “Analyst” Use PracticeAI (If Available) If your organization subscribes to PracticeAI, you can create a custom interview set based on a job description. ChFew readers

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