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General usage information from technical setup to account help.

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    How do I get the Eye Tracking Calibration tool to work properly? Before you record videos in Big Interview, the system will prompt you to look at four corners of your screen using the Eye Tracking Calibration tool. If you encounter difficulties when using this tool, we recommend brightening the amount of light on your face, keeping your camera near eye level, or temporarily removing any eyewear. How do I disable Eye Tracking? If you are unable to calibrate eye tracking or you arFeatured
  • Camera & Mic Set Up
    To have a smooth experience during your practice interviews or video assignments, it’s important to ensure your camera and microphone are properly set up. Follow this guide to get started. Check Your Browser Permissions Big Interview works best with the most recent version of Chrome or Firefox. To use your camera and microphone, you need to grant permissions to your browser. Open your browser and navigate to the Big Interview website. When prompted, select Allow for both the camPopular
  • Advanced Webcam Troubleshooting
    There are a couple of reasons why your webcam may not be working. Here are a few of the possible problems and steps to resolve the issue.  Problem: Webcam Not Working on Windows 10 with Any Application There are a variety of reasons why your camera may not be working with any of your applications. Here are a few steps to follow or eliminate as you troubleshoot the problem. Solution 1: Multiple Applications Requesting Camera Access Simultaneously As a first step, please make sure youSome readers
  • System Requirements
    System Requirements for Big Interview Big Interview is designed to work seamlessly on a wide variety of devices and browsers. For the best experience, ensure your setup meets the following requirements: Supported Browsers To access Big Interview, we recommend using the most recent version of one of the following browsers: Google Chrome (preferred) Mozilla Firefox Microsoft Edge Desktop Device Compatibility The desktop version of Big Interview works on the fSome readers
  • My Account
    Your Account page allows setting information about your profile, time zone, password and profile image. For consumer accounts, you can also manage your billing here. Profile Enter your First and Last name, Email and Time zone. This is also where you'll go if you ever need to change your password. (https://storage.crisFew readers
  • Cancelling your Account
    PLEASE NOTE: the information below relates to consumer accounts only (and not school, library or government-related user accounts) Cancelling your Big Interview account is a simple process. Once you cancel your account, you'll be automatically removed from our system and prevented from any future charges. We'll be sorry to see you go, but understand that there's plenty of reasons for leaving — hopefully it's because you've just landed your dream job! First, login to your Big InterFew readers
  • The Big Interview Mobile App
    Big Interview Mobile App Guide The Big Interview mobile app allows you to access powerful career preparation tools on the go. Here's everything you need to know about using the app. Key Features With the Big Interview mobile app, you can: Watch video lessons for career advice and tips. Practice interview questions and record responses directly on your phone. Track your progress and access saved interviews and resourceFew readers

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