Articles on: General Support

System Requirements


System Requirements for Big Interview


Big Interview is designed to work seamlessly on a wide variety of devices and browsers. For the best experience, ensure your setup meets the following requirements:


Supported Browsers


To access Big Interview, we recommend using the most recent version of one of the following browsers:


  • Google Chrome (preferred)
  • Mozilla Firefox
  • Microsoft Edge


Desktop Device Compatibility


The desktop version of Big Interview works on the following devices:


  • Desktop and Laptops: macOS, Windows, or Linux


Mobile App Compatibility


Ensure you have downloaded the mobile app in order to use these devices:


  • Tablets: iPads (iOS 13+ recommended) or Android tablets
  • Smartphones: iPhones (iOS 13+ recommended) or Android devices


Internet Connection


  • A stable broadband connection is recommended for smooth video recording and playback.
  • Minimum download and upload speeds: 3 Mbps
  • Optimal speeds: 10 Mbps or higher


To test your internet speed, you can use Speedtest by Ookla.


Hardware Requirements


To make the most of Big Interview's features, ensure the following:


  • Webcam: A functional webcam for recording video responses
  • Microphone: A built-in or external microphone
  • Speakers/Headphones: For audio playback


Troubleshooting Tips


  • Clear Cache and Cookies: If you're experiencing issues, clear your browser’s cache and cookies.
  • Update Your Browser: Make sure your browser is up to date.
  • Disable Extensions: Some browser extensions may interfere with Big Interview. Try disabling them if you encounter issues.


Accessibility


Big Interview is compatible with screen readers and other accessibility tools. If you require additional assistance, feel free to reach out to our Support Team.

Updated on: 27/12/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!