Canceling your Account

PLEASE NOTE: the information below relates to consumer accounts only (and not school, library, or government-related user accounts).

Canceling your Big Interview subscription is straightforward. Once confirmed, you will not be charged again. We’re sorry to see you go, but if you’re moving on because you landed a new role—congratulations!

1. First, login to your Big Interview account at https://app.biginterview.com.

2. Navigate to your "My Account" page.

3. Then, select the "Billing" section.

4. Click "Cancel Subscription."

5. Fill out a brief reason for canceling your account (there is a 10 character minimum in the form), and submit by clicking "Cancel Subscription". The more information you can give us here, the better we can make Big Interview in the future (whether for you or other users)!

6. You'll receive confirmation that the cancellation has been successful. Thanks for using Big Interview, and best of luck!

8. To initiate an eligible refund, contact support@biginterview.com.

Updated on: 18/03/2026