Articles on: General Support

System Requirements

System Requirements for Big Interview



Big Interview is designed to work seamlessly on a wide variety of devices and browsers. For the best experience, ensure your setup meets the following requirements:

Supported Browsers



To access Big Interview, we recommend using the most recent version of one of the following browsers:

Google Chrome (preferred)
Mozilla Firefox
Microsoft Edge

Desktop Device Compatibility



The desktop version of Big Interview works on the following devices:

Desktop and Laptops: macOS, Windows, or Linux

Mobile App Compatibility



Ensure you have downloaded the mobile app in order to use these devices:

Tablets: iPads (iOS 13+ recommended) or Android tablets
Smartphones: iPhones (iOS 13+ recommended) or Android devices

Internet Connection



A stable broadband connection is recommended for smooth video recording and playback.
Minimum download and upload speeds: 3 Mbps
Optimal speeds: 10 Mbps or higher

To test your internet speed, you can use Speedtest by Ookla.

Hardware Requirements



To make the most of Big Interview's features, ensure the following:

Webcam: A functional webcam for recording video responses
Microphone: A built-in or external microphone
Speakers/Headphones: For audio playback

Troubleshooting Tips



Clear Cache and Cookies: If you're experiencing issues, clear your browser’s cache and cookies.
Update Your Browser: Make sure your browser is up to date.
Disable Extensions: Some browser extensions may interfere with Big Interview. Try disabling them if you encounter issues.

Accessibility



Big Interview is compatible with screen readers and other accessibility tools. If you require additional assistance, feel free to reach out to our Support Team.

Updated on: 27/12/2024

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