Articles on: Admin Users

Removing Users

Organizations can manage user access and account removal directly through their preferred setup. The process for removing users differs depending on whether your organization uses SSO or self-registration.

For Organizations Using SSO

If your organization uses Single Sign-On (SSO), user accounts are managed through your institution’s Identity Provider (IdP). Your team is responsible for deactivating accounts within that system to ensure identity and authentication remain under your organization’s control.

For Organizations Using Self-Registration

If your users create accounts through self-registration, you can request removals by sending a CSV file to support@biginterview.com that includes:

First Name
Last Name
Email Address

Our team will process the removal request on your behalf.

Tip: Many university subscription agreements include alumni access. It is often unnecessary to remove students who have graduated.

Removing Admin Users

To remove an admin:

Locate the Profile Dropdown (for the admin area) in the top-right corner of the screen.
Select Add Org Admins.
Find the admin account you wish to remove.
Click Remove next to their name.

This action immediately revokes their administrative access.

Updated on: 27/03/2026

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