Articles on: Admin Users

Removing Users

Organizations can manage user access and account removal directly through their preferred setup. Depending on whether you use SSO or self-registration, the process for removing users will differ.

For Organizations Using SSO

If your organization uses Single Sign-On (SSO), user accounts are managed through your institution’s Identity Provider (IdP).

Your organization is responsible for maintaining and deactivating accounts directly within your IdP. This approach follows industry best practices by ensuring that user identity and authentication are managed in a centralized and secure manner under your organization’s control.

For Organizations Using Self-Registration

If your users create accounts through self-registration, you can request removals by sending a CSV file to support@biginterview.com that includes:

First Name
Last Name
Email Address

Our team will process the removal request on your behalf.

Tip: Many university subscription agreements include alumni access. It is often not necessary to remove students who have graduated.

Removing Admin Users

To remove an admin:

Go to the Admin Dashboard.
Navigate to Add Org Admin.
Locate the admin account you wish to remove.
Select Remove next to their name.

This immediately revokes their admin access.

Updated on: 11/11/2025

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