Articles on: General Support

My Account

If your organization uses SSO for authentication, certain account settings are locked. You can contact your organization directly if you need to change your password.

Your Account page allows you to manage your profile information, time zone, password, and profile image. For consumer accounts, you can also manage your billing here.

Profile

Enter your first and last name, email, and time zone. This is also where you'll go if you ever need to change your password.

About Me

This page allows you to enter information regarding your age, gender, experience, profession, and address. Sharing this information helps us develop the best possible job interview training for you!

Profile Image

Pretty self-explanatory. You can add your profile picture here.

Billing (consumer accounts only)

Manage your subscription here.

You can cancel your subscription in this section; it is a completely automated process and will take effect immediately, but make sure you read our "How to Cancel Your Account" article to ensure it goes through. If you have any issues, just contact support!

Updated on: 23/03/2026

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