Articles on: Admin Users

Admin Status Levels and Adding Admins

Admin Status Levels


There are two levels of admin status within Big Interview. Here is a brief description of each level:


Top-Level Admin: This user has full access to the admin panel, including reports. While they can manage and remove all admin types, additional Top-Level Admins cannot be created via the Add Org Admins option in the profile dropdown.


Organizational Admin: Also referred to as an 'Org Admin', these admins can utilize custom sets and assignments but do not have access to reports, user management, or the ability to add other admins.


Adding Additional Admins


If a faculty or staff member needs to review videos from the admin side or create custom sets/assignments, they will need to have admin access. You can add admins for your organization from the admin area.


 Step 1: Click on 'Add Org Admins' from the right account menu (under your name). Note: This area is specifically for adding Organizational Admins and managing both types of admins.

Alternatively, you can upgrade a user's status (to either top-level or org admin) by navigating to the Users tab and using the Invite function.




Step 2: Enter the email address for the admin you would like to add.




Step 3: If the user already has a Big Interview account, simply click "Confirm". If they are a new user, enter the first name, last name, password, and click "Save".





Removing Admins


To manage existing permissions, click on the profile dropdown and select 'Add Org Admins.' Scroll down to the list of current administrators. From here, you can view both Top-Level and Org Admins. To revoke access, click the red 'Remove' text next to the desired name.


You must be a top-level admin in order to add or manage admin access.

Updated on: 26/03/2026

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