Resetting Assignment Takes: Students/End Users

Assignments in Big Interview may have “take limits”, which restrict how many times a user can record responses for that assignment.

For Students / End Users

You cannot reset or unsubmit assignments yourself. If you have reached your take limit and need another attempt:

1. Contact your instructor or admin to request a reset.
2. Explain why you need additional takes (for example, a technical issue or a redo request)
3. Contact Chat Support if you experienced a technical error.
4. For Practice (non-assignment) recordings, you can re-record freely or delete older takes from My Videos.

For Admins / Instructors

You can reset a user’s takes by following these steps:

1. Open the assignment in your Admin or Instructor view.
2. Locate the student’s submission under In Progress by User.
3. Select Reset User Takes.

This will clear the student’s previous recording attempts and allow them to start fresh.

Note: It is up to the instructor to decide whether or not to allow additional takes. Chat Support may reset takes only in the event of a verified technical issue (such as a failed upload or system error).

Updated on: 10/11/2025