> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.biginterview.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Invite Your Users

Inviting your users to Big Interview is easy!

**Note for Single Sign-On (SSO) Organizations**
If your organization uses **Single Sign-On (SSO)**, we generally **do not recommend using the Invite Users feature**. SSO users are automatically authenticated through your organization's identity provider, and their Big Interview account is created the first time they successfully sign in using your organization's SSO login link. Manual invitations are typically unnecessary and may create confusion about how users should access the platform.

Just go to the **Admin** side of your account and click on the **Users** tab.
## Before You Invite Users
The method you should use depends on how your organization is configured.
* **Email Registration** – Administrators can invite users individually or in bulk using the steps below.
* **Code Registration** – Administrators may either invite users manually or distribute the organization's registration code so users can register themselves.
* **Single Sign-On (SSO)** – In most SSO implementations, users should sign in through their institution's SSO portal instead of receiving manual invitations. Manual invitations are generally not recommended unless specifically instructed during your implementation.
If you're unsure which registration method your organization uses, contact your Customer Success Manager or Big Interview Support before inviting users.
### Step-by-Step Instructions
1. **Open the Invite Menu:** Click on the **Invite users** button located near the top right of the screen.
2. **Add Your Users:** You can invite users either one at a time or by importing a **CSV** list.
* If you are uploading a CSV, ensure the columns are formatted as: First Name, Last Name, Email, and Role (accepted values: `admin`, `org_admin`, or `user`).
3. **Set Permissions:** From this same screen, you can assign or upgrade roles for your users. Select the desired role for the user from the options.
4. **Send Invitations:** Click **Invite users** to complete the action. This will automatically send an email to the new users containing their login instructions.
### Managing and Filtering Users
You can easily locate, filter, and export user accounts in the main Users area using the following options:
* **Search:** Type at least 3 characters into the search bar to find specific users. You can toggle your search between **Name** or **E-mail address**.
* **Date Range:** Use the time filter dropdown to sort users based on when they were added (e.g., *All time*).
* **Sortable Columns:** Click the arrow icons next to the table headers to sort your list dynamically by **Name**, **E-mail address**, **Role**, or **Added On**.
* **Export Data:** Click the **Export CSV** button to download your current table data.
# Frequently Asked Questions
## **I no longer have access to my invitation email. How can I access Big Interview?**
How you access Big Interview depends on how your organization is configured.
### **Email Registration**
If your organization uses **Email Registration**, you'll need access to your organizational email address to sign in. If you no longer have access to that email account, contact your administrator, Career Center, **or Big Interview Support**. They can help determine the best way to restore access based on your organization's configuration.
### **Registration Code**
If your organization uses **Registration Codes**, you can register directly using your organization's Big Interview registration page and access code. If you don't know your organization's registration code, contact your administrator or Career Center. **If they don't have it, Big Interview Support can also assist.**
### **Single Sign-On (SSO)**
If your organization uses **Single Sign-On (SSO)**, simply sign in through your school's or employer's normal login portal. An invitation email is not required.
If you're unsure which registration method your organization uses, contact your administrator, Career Center, or Big Interview Support for assistance.
##