Articles on: FAQ

How do I disable Eye Tracking?

Some users may not be able to make eye contact or may not wish to utilize the eye contact feature in VideoAI. This setting can be turned off for individual users or on an organizational level.

For individual users, if you are unable to calibrate eye tracking or you are unable to make eye contact, you can disable eye tracking in your account settings. Your score will not be impacted and you will still get valuable feedback from the system in other areas.

If you would like to turn off eye contact tracking for your entire organization, please contact support.

Disable Eye Calibration

Updated on: 14/08/2023

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